🔄 Exchanges Policy
We accept exchanges within 7 days of delivery for unused, unworn items in original packaging.
Not eligible:
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Earrings (for hygiene reasons)
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Final Sale items
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Damaged or worn pieces
To exchange:
Email support@neelora.com with your order number and item details. We’ll guide you through the steps.
First exchange? It’s free!
Need help? DM us on Instagram @neelorajewels