We want you to be fully satisfied with your Neelora purchase. If something isn’t right, we’re here to help.
Exchange & Return
- We offer a 7-day return and exchange policy from the date of delivery.
- Items must be unused, in their original packaging, and returned with a valid proof of purchase.
- In case of a defective, damaged, or wrong item, we will replace it free of charge.
Refund Details
- A ₹150 deduction will be applied per return order to cover return logistics.
- The remaining balance will be issued as store credit, valid for 6 months
- No cash or bank refunds will be processed.